Privacy Policy

Privacy Policy for The Sirmour Retreat

At The Sirmour Retreat, we value your privacy and are committed to safeguarding the personal information you share with us. This privacy policy outlines how we collect, use, store, and protect your data when you visit our website, www.thesirmourretreat.com.

Information We Collect

We may collect the following types of information when you visit our website:

  • Personal Information: Name, email address, phone number, and other information you provide when filling out forms or making inquiries.

  • Non-Personal Information: Browser type, IP address, device information, and usage data collected through cookies or analytics tools.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries or bookings.

  • To process your reservations or provide customer support.

  • To improve our website, products, and services.

  • To send promotional emails, newsletters, or special offers (with your consent).

  • To analyze website performance and user experience.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us with:

  • Payment processing

  • Marketing and communication

  • Website analytics

These third parties are only authorized to use your information for the purposes specified and are obligated to maintain its confidentiality.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us track website traffic, remember your preferences, and personalize content.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement encryption, secure payment processing, and other industry-standard practices to ensure the safety of your data.

Your Rights

You have the right to:

  • Access, correct, or delete the personal information we hold about you.

  • Withdraw consent for any communication, including promotional emails, at any time.

  • Request that we stop processing your personal data (under applicable laws).

 

If you wish to exercise any of these rights, please contact us at reservations@thesirmourretreat.com

Links to External Websites

Our website may contain links to other websites. Please note that we are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to request any information regarding your personal data, please contact us at:

The Sirmour Retreat
Email: reservations@thesirmourretreat.com

Phone: 9313002006, 9313202006, 9418087044, 9313704919
Address: Village Jamta, District Sirmour, Nahan Renuka Road, Himachal Pradesh 173001